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What will 2019 bring for CRM? That's what Destination CRM asked several leading marketing, sales, and customer service experts heading into the new year. Guy Yalif, CEO and Co-Founder of Intellimize, weighed in on his predictions, touching on personalization, conversion rate optimization, the growth of AI, and how all marketing leaders will look to all three in 2019. Click on the link below to see his and other industry experts' thoughts.